FREQUENTLY ASKED QUESTIONS ABOUT CROWDTEST


1- How does Crowdtest work?


Crowdtest follows the crowdsourcing model, it means, we work with available testers on the Internet to test your software. That way, you only pay for bugs they find.


2- Why is best to pay for failure found?


The pay-per-bug modality is more economic than the conventional one, because you only pay for the result at the end of the project, not having to worry about the time consumed.


3. Crowdsourcing of tests is better than the traditional model?


It depends on your goals. The modality worked by Crowdtest is advantageous for being faster, efficient, economical, is ideal for testing on several platforms at the same time and your software is tested by real users. See a more detailed comparison of the two Crowdtest service options.


4- What type of softwares can be tested?


Mobile, web or desktop applications can be tested on Crowdtest. Our community of testers has several types of platforms and they will be activated according to the customer's needs.


5- How the software should be made available?


The application should be made available through a link of external access. It can be a link of access to the web application or link for download for desktop or mobile systems. It’s important that the access is available to any person on the Internet.


6- What if the software can not be made available to any person?


The access can be controlled through passwords, which will be made available only to selected testers to participate in the project. Another solution is the provision of certificates for VPN access. In this case, the costs of the certificates are borne by the customer and the process for starting the tests is a bit more time-consuming.


7- Is it necessary the provision of the software documentation to the test execution?


The provision of software documentation is not mandatory, but if there is any guidance that should be followed by testers it is important that it be made available. Any type of document that exemplifies the use of the application or guide the steps that must be followed during the tests allows to generate better results.


8- The software already has known group of bugs. If the testers find them, will we have to pay for them?


When the software already has known faults, they must be made available before the test battery is started so that testers can not register them again. If the project starts with known failures, but not available to the testers, if they are found they will be charged as unrecognized failures.


9- How the test validation is done?


To prevent invalid or repeated occurrences from being approved and collected, they go through a validation process, which consists of two steps. First, the Crowdtest team evaluates all occurrences, according to the conventions defined in our Guide to Reporting Occurrences. After this phase, the client is responsible for the final validation of the test project.

10-How much does it cost to test my software in Crowdtest?


Crowdtest features a cheaper test mode than the conventional one. That's because you only pay for the bugs that are actually found. The price of each failure depends on the type of occurrence, which can be deterrent, functional, security, interface, improvement and text.
The client can set a maximum value to be invested in the test project, so that, at the end of the tests, there are no unexpected costs.